Frequently Asked Questions

Everything you need to know about shopping with Vince Camuto.

What is your return policy?

We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase. Items must be returned in their original packaging, including shoe boxes.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for an additional fee.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number. You can also track your status by logging into your account on our website.

Do you offer international shipping?

Currently, we ship to the United States and select U.S. territories. We are working on expanding our shipping capabilities to reach our international customers soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We also offer Klarna for interest-free installments.

How do I care for my leather products?

To maintain the quality of your Vince Camuto leather goods, avoid prolonged exposure to direct sunlight and moisture. We recommend using a high-quality leather conditioner and storing items in a cool, dry place.